Many managers in today’s corporate America require a deep appreciation for other cultures and practices. This is becoming the case due to the increasing number of people from different ethnicities that are becoming the changing labor force and consumer market. A commitment to lifelong learning and how to achieve world standards within a multicultural workforce is needed.
Life long learning includes managing day-to-day operations with an awareness of their own personal and cultural background and the backgrounds of others. The experiences of managers, as well as those of their workers and customers, should be respected. Focusing on cultural values and beliefs are important because they are a great influence on how a person’s identity is formed. This identity leads to the type of manager the person becomes. If you can’t appreciate your own culture as well as the culture of others, how can you relate to the workers you supervise?
Techniques for a multicultural competent manager:
- Self-awareness. Be able to understand yourself and how you relate to others.
- Awareness of one’s own culture. How does your culture affect the way you relate to people?
- Awareness of other cultures. Being familiar with other cultures and customs will give you a broader perspective as to why people react certain ways to different situations.
- Awareness of racism and sexism. As a manager, you will need to be all over this point to avoid legal issues in the job setting.
- Awareness of individual differences. Each person will bring a different experience to the table. Use that as an asset as opposed to a challenge.
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